Online Booking Rules

Please note

We have introduced a new fairer way to charge for colours, this is based on time to apply the colour and the amount of product used. If you need advice on which service to book for your requirements, please contact the salon for help or book a consultation when you will be given a clear quotation of the cost of your service. The skin test, if required, can also be done at the consultation.

Please note if you do not book for the full service you require, due to time restrictions, we may not be able to accommodate your needs if the appointment is not booked correctly. Please contact the salon if you require any advice on your booking.

  • Bookings made online may need to be slightly amended to fit in with salon time slots and stylists commitments. Please ensure that we have a current contact phone number for you (preferably a mobile!)

  • We will contact you to discuss any alterations to your appointment.

  • Prices are intended as guide only. You will be charged for the services you receive, which may differ from the services you have booked.

  • Prices do not include any promotions, offers or discounts that you may be entitled to eg Recommended Friend!

  • For our younger guests (under15) we offer “off peak” rates Monday to Wednesday.

  • If you miss your appointment or cancel it with less than 48 hours’ notice, we may charge you.


If you are unable to find the availability that you are looking for, don't worry , just give us a ring and our Reception Team will do their very best to find an appointment to suit your needs!

Colours

  • When booking your colour, please remember to book either a Cut & finish, or a blow dry to go with it.

  • IMPORTANT : If we have not done a colour for you before or within the last 6 months then you will need to have a skin test 48 hours before your appointment to ensure that you do not have an allergic reaction. Just pop in and we can do this for you.Tests are available without an appointment and are free. Failure to have a skin test may result in us being unable to carry out your colour treatment(s). 

  • Colour corrections and transformations – sometimes changing your colour is easy, other times it’s more complicated. We recommend that you contact the salon for advice before making your reservation.

  • For a quotation for transformations or corrections please visit the salon for a consultation. Alternatively we will happily offer a price range by telephone.

Special occasions

  • Bridal hair and hair for special occasions is something of a specialty, and we would suggest that these should be booked through the Salon Reception Team who can advise on the best stylists to meet your requirements. Please just give us a call on 0116 2871100.

 

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