What Our Clients Say

We believe in and are committed to outstanding client care and regularly carry out surveys and use mystery shoppers to ensure we are living up to the standards that gained us our Five Star rating. Here are a few recent comments:
  • DC

    Hi - just wanted to say a big thank you to Hayley at the Ratby salon - she is so lovely and got me in at short notice on Weds evening and did a fantastic job on my beautiful gel extensions with french polish - got so many compliments today - thank you Di

  • HC

    Hi, I just wanted you to pass on a big big thank you to Stacey today at the Glenfield Salon for being so nice and helping me with my hair disaster. I am so glad I went with your advice and thank you again. Helen

  • HH

    Thank you so much to Gemma for my beautiful gel nail extensions. They look so natural. Thanks too to all of the staff for being so friendly and welcoming on my first of hopefully many visits!

  • JB

    Billie and Lulu at Glenfield are just both Fab!!!! I always feel relaxed and chilled out in the salon and feel the ladies listen to me and my hair always looks gorgeous! Marie is just Fab too, she will always make time to come over and see how I am xxxx

  • BLD

    Best experience ever!!! Thanks Kell, your the only one who can get my hair right ;) great job :D xxx

  • ZV

    Just wanted to say a big thank you to all the girls that looked after me and my bridesmaid pre wedding and wedding day. You did a brill job we all looked amazing and we had a brilliant day!!!... so girls some pics are up on my profile if you want to take a peek. Thanks once again defo recommend you guys for future brides to be!! xxxxxxx

  • LN

    Hello all
    Just wanted to say a massive thank you to the amazing Stacey at your Glenfield salon for my amazing colour/cut... Sooo happy with how my hair looks and had so many lovely comments!! She''''s amazing and would highly recommend her to friends & family &''''everyone else Thank you again.. Lindsey xx

  • ME

    Just had my hair done by Sam at whites love it very friendly

  • Mrs Lewis

    To Kerri,thank you for making me look and feel beautiful on my wedding day,and thank you to all the other staff who helped me to feel lovely!

  • TH

    Just wanted to say a huge thankyou to Ashleigh and Rebecca for spoiling me today, I''m so looking forward to going out tonight with my new hair, nails and lashes!! Thanks again ladies- you''re amazing xx

  • ZV

    "Just wanted to say a big thank you to all the girls that looked after me and my bridesmaid pre wedding and wedding day. You did a brill job we all looked amazing and we had a brilliant day!!!... so girls some pics are up on my profile if you want to take a peek. Thanks once again defo recommend you guys for future brides to be!! xxxxxxx "

  • DR

    I wanted to let you know how lovely the girls at Ratby were and really cared about what they do, such a lovely, friendly atmosphere (and the colour is now fantastic, just what I wanted!) All of my pre wedding treatments (and hair for me and bridesmaids on the day) are booked with the Ratby salon and I am really looking forward to returning Wanted you to know how fab Leah, sam, Isabelle and abbey are and (and all if the other girls too) and that they deserve lots of praise!

  • MB

    I came in and had a restyle by Stacey. I had long hair and was very unsure what to have done but Stacey put me at ease and I chose a very short style and that has made me want to come back in the future which I will do.
    Thank you!

  • Daljit

    Hi Debbie
    I come here all the time. I love the girls they are always happy and make you feel welcome. You have got a nice bunch and should count yourself lucky!
    Thank you.

  • JO

    Please tell Kerry that she did an excellent job on colouring my hair today.It was quite a long job and very tricky.. the results were excellent. I have received so many compliments. See you again soon. Jill

  • Sara149

    Whites hair and beauty is a lovely salon with friendly staff and a nice atmosphere. I went there to have my nails done and they have turned out superbly. The staff are very professional and I was pleased by the extensive treatment list, be it hairdressers to bespoke facial treatments. A great place to go and pamper yourself!

  • RH

    Just a brief note to say thank you for helping me to look my best of my wedding day.Thank you for your expertise and warmth,I have never felt more special in my life!

  • Schmoo

    Totally brilliant. Trying somewhere new or trusting someone different to do my hair is never taken lightly. I''m always concerned about having a poor experience, so I tend to stick to who I know. Whites Hair and Beauty was recommended to me, and I''d happily recommend it as a highly professional salon in Glenfield to everyone. Can''t wait to go back! Thanks to all.

  • GK

    Hi Debbie
    Just been for a haircut and wanted to let you know all your staff are so friendly! Also Jenni did my hair and I was so impressed with her service. She was friendly and kind, gave me lots of information and a complete new style. Thank you so much!

  • MM

    Was treated like a VIP...I could''''nt have wished for any better service and nothing was too  much trouble. Service with a smile!

  • CH

    The reception team always great you with a warm hello and call you by your name which is important to me as a client.

  • SN

    Love the atmosphere of the salon and feel comfortable and confident with my stylist (Billie) : she is patient knowledgeable and understanding!

  • BM

    Nice friendly atmosphere , very professional without being off putting for clients.

  • PO

    Please will you also give my thanks to Jenni for doing my hair this morning, she did it for me when Matt was on holiday a few months ago and I was really happy with it then and I have to say she has done a great job again and the whole experience of going to the salon was well worth it – absolutely brilliant.

  • LS

    I just wanted to say a massive thank you again for helping me out this morning. I turned up with wet hair having stayed at my friends with no hairdryer or straighteners and Debbie really helped me out when she didn''t have to. This to me is the true meaning of customer service and it is so refreshing these days. This kind of service is how you KEEP your customers against all the competition out there!!

  • MS

    Thank you so much for all you did for us in preparing for Catherine''s wedding.Your care and expertise with hair and makeup helped us to look and feel very special. It was a great day and thank you again to all your Team.

  • KZ

    Extract from letter...
    "Clare applied the highlights and I was very pleased with the completed results. I attended a wedding in the afternoon and received many complementary comments. It is important to empathise that all your staff were friendly professional, informative and it was a pleasure to visit an environment where clearly everyone was focused on looking after their customers: you have an excellent team –well done!"

  • MC

    "Hello Everyone,
    I want to say a big big thank you for a lovely time at your salon this morning. I wasn''t feeling 100% and don''t usually look forward to visiting a salon.  Today I felt the same until I visited you. The minute I stepped in I was made to feel very welcome. I was treated with so much kindness and respect and made to feel special. This was an uplifting experience and I will definitely be visiting again as soon as I am mobile after a visit to the hospital. Please say a big thank you to all your staff from me."